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Frequently Asked Questions

  • I can't sign in
    If you can't sign in to the Kentucky Enterprise User Provisioning System, follow these steps to troubleshoot the issue:
    • Make sure that the correct username is typed in the Username box.
  • How do I change my password?
    To help protect your personal information, change your password frequently.  To change your password: 
    • Sign in to the Kentucky Enterprise User Provisioning System.
    • Launch the Account Management application.
    • Click on the Change Password button.